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Meet The Staff

Shimon – Owner

shimon Shimon is the founder and President of Nonstop Locksmith. Shimon spearheads locksmith and security consultation for management companies, institutions, offices, homes, and businesses in Chicago. Shimon is an exceptional leader who provides clients advice on important decisions concerning their security needs and security investments.

In 2009 Shimon received his Locksmith Diploma from Acme Locksmith School in Chicago. Shimon exhibits a passion to provide the city of Chicago with quality locksmith services and products.

As a former military combat soldier, Shimon integrates his honesty, focus, tenacity and competitiveness. Because of this Shimon delivers a comprehensive and unparalleled approach to locksmith security.

Shimon is driven to build a reputation for the best quality locksmith products and services. His attention to detail is reflected in his customer’s satisfaction. This is the hallmark of Nonstop Locksmith.

Shimon is a proud Chicago resident. He’s enlivened by the city’s energy, its endless opportunity, and is gripped by the diversity and determination of its residents. In his spare time Shimon practices martial arts, he enjoys cooking, running and walking his dog on Lake Shore Drive.

Eli – Owner/ Licensed Locksmith

eliCo-founder/ owner of Nonstop Locksmith, Eli is head of the High Security Locksmith department at NONSTOP Locksmith providing estimates for access control systems, deals with various lock divisions, and is knowledgeable in electronics, access control systems and intercom systems. Eli received his locksmith diploma from Acme Locksmith school in 2009. He is a true leader whose management approach is to support and empower, not interfere, with the end goal of achieving optimal results through problem solving, flexibility and attention to detail. Helping to enhance their business and optimize client service with his diligence.

Eli admires the dedication of Nonstop Locksmith staff, hard work, communication and commitment to meet consumer demands. As an experienced licensed locksmith technician with years’ worth of experience Eli, has earned a sterling reputation for professionalism and integrity and understands the business of security from the ground up.

After serving in the army as commander of airplane communication, Eli worked in an electric company for nearly three years becoming head own low voltage division. His experience in as a commander paved the way to becoming owner of Nonstop Locksmith, where his expertise in the electrical field is still constantly being used. His personal and professional experiences gives him an acute understanding of the varying types of security needs that customers look for when seeking expert locksmith services and also contribute to a robust business with an extensive roster of satisfied customers.

Eli a native Chicago resident, appreciates the idea of providing quality locksmith services, and loves meeting new people and facing new challenges. Eli enjoys riding dirt bikes in the summer, exploring Chicago and watching movies.

Ruby – Office Manager

Ruby has qualifications of 7 plus years in customer service and managerial duties such as customer service phone calls, administrative work, and manages over 15 employees; she is an important contributing factor into our well-constructed and organized office. Ruby works to inspire and motivate teamwork for achieving goals and influences valuable changes. During her personal time, she enjoys spending quality time with her family. She also has a high interest in cosmetics and esthetics and loves giving herself at home manicures and pedicures.

 

Alex – Trained Locksmith Technician

alexAlex was born in chicago Illinois. Things he does in his spare time are playing video games, reading and watching horror movies. He likes being a locksmith beause he likes making people feel secure and happy about their security. Apart from that providing various options for a door people will see and abuse every day. Alex is the “go to guy” when it comes to providing estimates on securing residential and commercial buildings. He has over 15 years of customer service behind his belt and 3 years of management. The new experiences and different challenges he encounters on the field are what thrives him to further his skill set. From high security locks to low voltage work Alex can meet the overall goal of the customer’s sense of security. His experience and capabilities in locksmithing make him an asset to the company.

 

Ian – Trained Locksmith Technician

IanA Chicago resident since 2011 has experience in sales and distribution for more than 20 years. Ian is excited to be learning the new trade of locksmithing and mixing it with his solid business experience and work ethic. In his spare time Ian dedicates his time to his family and friends.

 

Josh – Trained Locksmith Technician

JoshLife-long Chicago resident, Josh been in the security and safety industry for over 10 years. He has extensive knowledge with standard and high-security locks as well as with low voltage wiring configuration. He enjoys the feeling of helping people, utilizing his extensive industry knowledge to approach each technical issue like a puzzle to solve. With each lock repair service he performs, Josh refines his skills; and over the years in the field, he has refined his technique in order to isolate the most common issues customers have with locks, and to implement the most complete, most efficient, and most long-lasting solutions – leaving their locks in nearly brand-new, ideal working condition. In his spare time Josh likes outdoor sports including fishing – as well as proudly being a nationally certified firearm instructor. Josh also has a deep interest in weather systems and actually became an officially trained weather spotter for the National Weather Service! He provides Nonstop with the technical know-how to roll with the punches and consistently provide answers and instant solutions to our valued customers.

 

Lance – SAFE & VAULT DIVISION MANAGER

LanceThis Chicago native is an expert in the safe industry; he consistently stays connected with this rapidly growing industry. Customers at Nonstop Locksmith couldn’t be any happier with the professionalism and dedication that Lance demonstrates with each client. He brings a combination of the best products and prices to his customers that give our company a competitive edge.

 

Mike – Trained Locksmith Technician

MikeThis tech is tasked with the duties of special ordering parts, regulation of inventory and is the “go to guy” at our Montrose location. His previous experience includes carpentry work and over 5 years of maintenance duties. Mike’s cheerful personality creates a great experience for coworkers and customers alike. Mike is a super fan of the Blackhawks and enjoys fantasy tv shows and reading books in the off season.

 
 

Maricela Anaya – Customer Relations

maricelaMaricela provides Nonstop Locksmith with her outgoing, optimistic personality as well as a level of superior customer service expertise bolstered by her passion for helping people. In her spare time, Maricela volunteers, reads books, takes road trips, and spends time with family – including her dog Mocha. She loves football and cheering for her favorite team, the Denver Broncos!

 

Gloria Ramirez – in-store technician

maricelaGloria is an in-store technician assigned with the duties of ordering specialty parts and taking care of customers in the key shop. She is always seeking new challenges and to learn new things to better serve our customers. Gloria is a certified lift equipment trainer and loves working with tools and using her hands. She has been providing excellent customer service for nearly 12 years. In her time off Gloria can be found exploring the city with family and friends, or at home watching horror movies with her cat/beast ‘Porkchop’.

 

Abby Rivera – coordinator

abby riveraAbby helps answer our calls and coordinate our locksmith dispatch team. She is the mother of two boys, and working to receive her bachelor’s degree as an American Sign Language Interpreter. With expert experience in customer service, she considers the Nonstop Locksmith team her family, and looks forward to assisting customers with all their locksmith needs.

 

Heather Johnson – Customer Relations

My name is Heather, I recently moved here from Knoxville, TN. While Chicago is fun, winter is rad, the Cubs and Hawks are awesome, I miss my Smoky Mountains, and SEC football. I’m a US Army veteran, and am very proud of my country and our service members. I enjoy going “urban hiking”, being outside (winter is where it’s at), Star Wars is life, video games are fun, art is my passion (all of it, from coloring books, to creating post apocalyptic styled clothing). I love all types of music, Johnny Cash, David Bowie, Bob Marley, The Misfits, and The Eagles are just a few of my favorite artists. My ten years in customer service/tech support background is what brought me to NonStop six months ago. I look forward to speaking with & assisting you with your locksmithing endeavors.

 

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Non-Stop sent Chuck to do my door. I had to change keys because my abusive boyfriend finally moved out. He was very friendly and very professional. He even arrived about 5 minutes before the time he was supposed to be! He told me that he has worked for this company since they opened. It took him only about 20 minutes to do everything. The price is reasonable: $65 flat rate and $35 per door. I work on a customer service-oriented job and I can definitely say that this company excels in that part. If you need a locksmith in the Logan Square, Avondale area, don’t waste your time with other companies. Just call Non-Stop! Thanks, Chuck!

Erika B.

These guys truly are one in a million! Top of the line products and service!!! I will recommend them to all my friends and family. Shimon-THANK YOU for the new camera/door bell!!! I love it!!

Karmin Avakain

Had a car lockout and needed an ignition key. Went to the Infiniti and Nissan dealership (Berman’s Infiniti) to “try” and get stuff sorted out but was met with bad service and tons of misinformation which left a bad impression. One person said one thing and the tech said another. I lost a lot of time and wasted effort trying to get stuff from the dealer’s service center. Then I got a referral to Non-Stop locksmith to get the job done. Quote was accurate had a great job done, courteous service and fast quality work. Dude made keys on the spot! My tech Robert went up and beyond my expectations to help me out of a jam.

Mikey M.

My husband and I just bought our first place and needed the locks changed. Being that we needed it done quickly and after business hours (right after closing), I took a chance on going with the first place on Yelp. I couldn’t be happier!! CHRIS came out and was fantastic. He’s very knowledgeable on his craft and super friendly. He got the job done fast and the locks/keys work great. I’m actually about to call again, right now, to change another lock we didn’t know to change that night (for a storage room). Now, I’ve never needed locks changed, but I thought the prices to be reasonable. They charge by the item, not the hour, and gave me pricing right over the phone.

Megan C.

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